Financial policy at Janssen Dental Clinic in Green Bay Wisconsin

FINANCIAL POLICY

We are a fee for service office.  We are not in network with any insurance companies to be better able to serve our patients needs.  We are committed to providing you with the highest quality dental care using only the best materials and technology available.  We are also committed to providing you with up-to-date information and educational tools so that you may fully participate in maintaining optimum oral systemic health.

ALL CHARGES YOU INCUR ARE YOUR RESPONSIBILITY REGARDLESS OF YOUR INSURANCE COVERAGE.

Insurance policy at Janssen Dental Clinic in Green Bay Wisconsin

Insurance Policy

We must emphasize that as your dental care provider, our relationship is with you, not your insurance company.  Your insurance policy is a contract between you, your employer, and the insurance company. Our office is not a party to that contract.  If payment from your insurance company is not received within 60 days from the date of service, you will be expected to pay the balance in full.

As a courtesy to you, we will submit to your dental insurance on your behalf.  In order for our office to file your insurance claim, you must provide us with your correct insurance information and of any changes thereafter. 

Full treatment payment is expected before or at the time service is provided unless otherwise arranged.  Sedation appointments will require payment prior to appointment.  Our office does accept cash, check and major credit cards.  Outside financing is available through CareCredit, upon approval.

Cancellation policy at Janssen Dental Clinic in Green Bay Wisconsin

Cancellation Policy

We strive to provide the best care for our patients, that is why we require a 48-hour notice for any appointment cancellations.  Weekends are not included in the 48-hour window as we cannot take your call and fill your appointment time.  Failing appointments or cancelling inside the 48-hour window deprives other patients from timely care and negatively impacts our employees. 

Excessive appointment failures or cancellations without enough notice can result in any of the following:

  • Prepayment for all appointments

  • Same day appointments only

  • Dismissal from practice

Please respect our time as we will do everything possible to respect yours as well.